Shipping policy
Processing Time:
All orders are pre-ordered, please allow 3-4 weeks for production on all items unless otherwise specified. Orders are typically prepped and manufactured within 2-4 weeks. Once delivered to us they are processed within 1-2 business days by us, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information.
This Pre-Order Policy outlines the terms and conditions governing the pre-ordering of products from DR3AM. By placing a pre-order, customers agree to abide by the terms set forth in this policy.
Shipping Methods:
We offer standard and expedited shipping options. The shipping method selected during checkout will determine the estimated delivery time for your order.
-
-
Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions, peak seasons, and unforeseen circumstances may impact delivery times.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. The shipping cost will be displayed during the checkout process.
International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Customs and import duties may apply and are the responsibility of the customer.
Lost or Stolen Packages:
Once an order has been shipped and marked as delivered by the carrier, DR3AM is not responsible for any lost or stolen packages. Please ensure that the shipping address provided during checkout is accurate and secure. If you encounter any issues with the delivery of your order, please contact the carrier directly.
Address Accuracy:
It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. DR3AM is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact our customer support email as soon as possible.
Shipping Carrier Disruptions:
In rare instances, shipping carriers may experience disruptions that are beyond our control, such as natural disasters, strikes, or other unforeseen events. DR3AM is not responsible for delays caused by shipping carriers.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package. If you have any questions or concerns about the shipping of your order, please contact our customer support email.
Contact Information:
If you have any questions regarding our shipping policy, please contact our customer support email at [dr3amapparel@yahoo.com]
Please review this policy carefully before placing your order. By completing a purchase on our website, you acknowledge and agree to the terms outlined in this shipping policy. DR3AM reserves the right to update or modify this policy at any time without prior notice.